Jiffy Lube at 218 Rancho Santa Fe Road, San Marcos, CA 92069

Contacts

Address:
218 Rancho Santa Fe Road, San Marcos, CA 92069
Get directions

Phone number:
+1 760-598-5823

Website:
sandiego.jiffylube.com

Categories:
Establishment   Car repair  

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Reviews

• Mercy Yamomo
  ★ ★ ☆ ☆ ☆
  I would give Jiffy Lube a better rating but two stars is what I would give. They offered the five thousand oil change since I drive back and forth once a month from Southern California to Central California and even replaced the belt for a new one because the belt had many cracks on it so I agreed to have it replaced. They even showed me where the cracks were before they replaced it. The service didnt take too long, say 40 minutes for the oil change and the belt replacement.
  
  I paid and the cashier took off $20 for any services over $150 which was, in my opinion not bad. I also ask my pops if it was a good idea to get the belt change and he agreed for that amount wasn't bad at all. I usually dont take my car to any big oil change companies but my dad had work and I needed a quick oil change before my trip up north. Anyways long story short, one of the guys there said that my car is good to go and ready. When I got home, I smelled something burning, popped my hood and saw smoke coming out of my hood. Opened my hood to see a small fire near the engine. I panicked but put out the fire as fast as I could. Never had this happened before but they left a rag near my engine that caught fire.
  I went back to talk to the manager, should of asked for a refund for the service but settled for a free oil change, but honestly I won't be using Jiffy Lube services again. A mechanic should always be sure to check and double, triple check if anything was left behind because people trust you to do a well job at of the services you provide. If you want to gain loyal customers, the little things like this and making sure you do an excellent job is what gets customers to keep coming back. This is the first and last time I will be going to a Jiffy Lube. And if anyone does get their oil change here, inspect your car or ask if you can watch them do their work instead of staying inside the waiting area.

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